This 10 year guarantee is valid on all of the buildings that are manufactured by Sheds N Chalets and that are purchased after 1st March 2017. The guarantee is only for protection against timber rot and decay and does not cover floors, roofs or felt. The guarantee does not cover the product against splits, knots or warping which may occur naturally over time.
The felt has a one year guarantee only.
The guarantee will only be valid if care instructions have been followed as below :
- The product must be treated annually with a good quality oil preservative. (Receipts for preservatives must be shown)
- All Buildings should have a suitable base.
- Windows must be sealed annually by customer with silicone.
- The product must have been fitted by our fitters.
- The building must not be in contact with any trees.
- The product must not be adapted in any way.
Seal your windows
It is essential that all windows are sealed inside and out as soon as is possible after assembly. This could be achieved via the application of silicone, or any other suitable ‘water tight’ solution at your own preference.
Treat your building IMMEDIATLY and annually
Although your shed comes with 1 basecoat of waterbased treatment, this is only to help protect it while being installed, most treatments recommend 3 coats on new timber, so you should treat your new garden building shortly after installation with a good quality water resistant treatment ( preferably oil based). This process should then be repeated annually.
Ensure nothing is in contact with your building
Any overhanging tree or hedge growth poses a threat to your garden building and should be cut back at regular intervals. If a tree branch makes contact with your building it may pierce the roofing felt and encourage water ingress.
Check and replace any damaged felt
If you do find any damage sustained to your roofing felt over time it is essential that you act upon this without delay. Should you discover a rip or tear in the felt it is recommended that this area be stripped from the roof and a new covering of high grade, heavy duty, mineral felt be affixed immediately.
Check your base
You should have already ensured the base was perfectly level at point of assembly but it is important to monitor this is still the case. Any movement of the base under the building can lead to twisting of the timber or dropping of the doors.
All hinges should be lubricated with suitable oil to ensure continued ease of use.
Please see our terms and conditions below